/* V3 — accompagnement sans pression, accessible et responsive */
.pr-help{position:fixed;z-index:1000;right:22px;bottom:20px;font-family:Inter,system-ui,sans-serif;color:#edf4ff}.pr-help-trigger{border:1px solid rgba(255,255,255,.2);box-shadow:0 15px 50px #02111b90;background:linear-gradient(120deg,#14c994,#39c3c5);color:#062028;border-radius:18px;display:grid;grid-template-columns:auto auto;column-gap:10px;align-items:center;text-align:left;padding:12px 18px;cursor:pointer;font-weight:800;font-size:15px}.pr-help-spark{font-size:23px;grid-row:span 2}.pr-help-trigsmall{font-size:11px;font-weight:600;opacity:.76;grid-column:2}.pr-help-drawer{width:min(420px,calc(100vw - 20px));max-height:min(78vh,750px);height:auto;background:#101f32;border:1px solid #ffffff3b;box-shadow:0 24px 70px #0009;border-radius:22px;display:flex;flex-direction:column;overflow:hidden;position:absolute;right:0;bottom:74px}.pr-help-drawer[hidden]{display:none}.pr-help-drawer header{padding:15px 16px;display:flex;align-items:center;gap:12px;border-bottom:1px solid #fff2;background:linear-gradient(90deg,#122b3a,#182743)}.pr-help-avatar{height:43px;width:43px;border-radius:14px;background:#2ae2ab27;display:grid;place-items:center;color:#4ceac0;font-size:25px}.pr-help-drawer header strong{display:block;font-size:14px}.pr-help-drawer header small{display:block;font-size:10px;color:#b8c9db}.pr-help-close{margin-left:auto;border:0;background:none;color:white;font-size:27px;cursor:pointer}.pr-help-thread{padding:14px;overflow:auto;min-height:130px;max-height:240px;display:flex;flex-direction:column;gap:8px}.pr-help-bot,.pr-help-user{font-size:13px;line-height:1.6;margin:0;border-radius:16px;padding:12px 14px;max-width:94%}.pr-help-bot{background:#ffffff12;align-self:flex-start}.pr-help-user{background:#21c58f;color:#062b22;align-self:flex-end;font-weight:650}.pr-help-related{color:#6cebd1;font-size:12px;font-weight:800;text-decoration:underline;text-underline-offset:3px}.pr-help-chips{display:flex;gap:6px;flex-wrap:wrap;max-height:105px;overflow:auto;padding:10px 14px;border-top:1px solid #ffffff15}.pr-help-chips button{padding:6px 9px;font-size:11px;color:#e4f3ff;background:#ffffff0c;border:1px solid #ffffff30;border-radius:999px;cursor:pointer}.pr-help-chips button:hover{background:#ffffff25}.pr-help-form{display:flex;gap:8px;margin:4px 12px}.pr-help-form input{min-width:0;flex:1;padding:12px;background:#061523;border:1px solid #ffffff42;color:#fff;border-radius:12px}.pr-help-form button{border:0;border-radius:11px;background:#23d8a0;color:#0c2923;padding:0 14px;font-size:20px;cursor:pointer}.pr-help-privacy{margin:10px 14px 0;font-size:11px;display:flex;gap:8px;align-items:start;color:#cbd8e9}.pr-help-notice{margin:6px 14px;color:#94a9bd;font-size:10px;line-height:1.5}.pr-help-notice a{text-decoration:underline}.pr-help-human{padding:13px;border:0;border-top:1px solid #ffffff23;background:#ffffff0b;color:#71f3ca;font-weight:800;cursor:pointer}.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
/* Section V3 */
.serenity-intro{background:linear-gradient(145deg,#effbf7,#eaf5ff);color:#142437;overflow:hidden;border-radius:32px;padding:clamp(24px,4vw,58px);display:grid;grid-template-columns:1.1fr .9fr;gap:24px;align-items:center;box-shadow:0 28px 65px #01152055}.serenity-intro h2{color:#0d2733;margin:12px 0;font-size:clamp(32px,3.7vw,50px);font-family:Manrope,Inter,sans-serif;line-height:1.1;letter-spacing:-.035em}.serenity-intro p{color:#506277;font-size:17px}.serenity-intro .eyebrow{background:#097b6820;color:#0b6859;border-color:#0b685930}.serenity-markers{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:24px 0}.serenity-markers div{padding:16px;background:white;border:1px solid #e0e7f0;border-radius:16px;font-weight:760;font-size:13px}.serenity-markers b{color:#158569;font-size:20px;margin-right:8px}.serenity-phone{width:min(295px,100%);margin:auto;border-radius:36px;border:8px solid #1b2d3f;background:white;box-shadow:0 25px 52px #1c365050;overflow:hidden;transform:rotate(4deg);animation:floaty 9s ease-in-out infinite}.serenity-phone-top{height:30px;background:#1b2d3f;width:40%;margin:-1px auto 12px;border-radius:0 0 15px 15px}.serenity-phone-body{padding:12px 14px 18px}.serenity-phone-label{font-size:10px;font-weight:800;letter-spacing:.1em;color:#00836e}.serenity-phone h3{margin:8px 0 18px;font-size:19px}.serenity-progress{height:7px;border-radius:9px;background:#e3eef0;margin:13px 0;overflow:hidden}.serenity-progress i{width:67%;height:100%;display:block;background:#29cba2}.serenity-phone-step{display:flex;gap:8px;margin:12px 0;font-size:12px;color:#455569;align-items:center}.serenity-phone-step span{display:grid;place-items:center;width:22px;height:22px;border-radius:50%;background:#daf7eb;color:#128c67;font-weight:900}.serenity-phone-step:last-child span{background:#e8eff9;color:#577694}.serenity-phone .phone-action{background:#103e36;color:#fff;text-align:center;padding:12px;border-radius:12px;font-size:12px;font-weight:800;margin-top:16px}.serenity-intro .serenity-subtext{font-size:12px;color:#5d6e7c;margin-top:12px}.serenity-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-top:24px}.serenity-card{padding:26px;border-radius:20px;background:linear-gradient(180deg,#fff1,#fff05);border:1px solid #ffffff24}.serenity-card img{width:36px;height:36px;margin-bottom:16px}.serenity-card h3{font-size:22px;line-height:1.2;margin:0 0 8px}.serenity-card p{color:#adbdce;font-size:15px;margin:0}.trust-steps{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;margin-top:28px}.trust-step{border:1px solid #ffffff20;background:#ffffff0b;border-radius:18px;padding:18px}.trust-step em{display:block;font-style:normal;font-size:12px;font-weight:900;color:#57debd;margin-bottom:9px}.trust-step strong{display:block;font-size:15px;margin-bottom:8px}.trust-step p{margin:0;color:#abbdd2;font-size:12px;line-height:1.6}.human-contact{padding:28px;border-radius:26px;border:1px solid #ffffff2b;background:linear-gradient(145deg,#0d2638,#15223b);display:grid;grid-template-columns:.85fr 1.15fr;gap:32px}.human-contact h2{font-size:clamp(28px,3.2vw,43px);line-height:1.13;margin:12px 0}.human-contact p{color:#bccbdb}.human-form{display:grid;grid-template-columns:1fr 1fr;gap:12px}.human-form label{display:grid;gap:7px;font-size:12px;font-weight:700;color:#ecf5ff}.human-form label.wide{grid-column:1/-1}.human-form input,.human-form textarea{width:100%;border:1px solid #ffffff35;border-radius:12px;padding:11px 13px;background:#ffffff0e;color:white;resize:vertical}.human-form input::placeholder,.human-form textarea::placeholder{color:#a7b6c7}.human-form button{grid-column:1/-1}.human-form .consent{font-size:11px;grid-column:1/-1;display:flex;align-items:flex-start;gap:9px}.human-form .consent input{width:auto;margin-top:4px}.human-form .feedback{grid-column:1/-1;font-size:13px}.trust-note{font-size:12px;color:#aebfd2}.trust-call{font-size:14px;color:#d9f9ed;font-weight:750}.calm-banner{margin:0 auto 24px;width:min(850px,100%);text-align:center;color:#bfeddf;border:1px solid #39d1aa55;background:#14ab8612;padding:12px 18px;border-radius:16px;font-size:14px}.info-links{display:flex;gap:12px;flex-wrap:wrap;justify-content:center;margin:24px 0}.info-links a{border:1px solid #ffffff33;border-radius:14px;padding:10px 15px;font-size:13px}.info-links a:hover{border-color:#6feac6}
@media(max-width:950px){.serenity-intro,.human-contact{grid-template-columns:1fr}.trust-steps{grid-template-columns:repeat(2,1fr)}.serenity-phone{transform:none}}@media(max-width:600px){.serenity-cards,.trust-steps{grid-template-columns:1fr}.serenity-markers{grid-template-columns:1fr}.human-form{grid-template-columns:1fr}.human-form label.wide,.human-form .consent,.human-form .feedback,.human-form button{grid-column:1}.pr-help{right:9px;bottom:9px}.pr-help-drawer{right:0;max-height:84vh}.pr-help-trigger{padding:10px 13px}.serenity-intro{border-radius:20px}}
@media (prefers-reduced-motion: reduce){.serenity-phone{animation:none}.pr-help-trigger{transition:none}}